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Open Fifth name announcement – FAQs

PTFS Europe announces company name change to Open Fifth

About Us

Who We Are

At Open Fifth we’ve been working with open source software since 2007 – software developed by online communities for free use by all.

Like libraries, open source is for everyone. We develop our products and services with the goal of making this technology easy; to help and enable library users and ultimately free libraries to do the things they do best.

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Why Us

The reason so many customers continue to choose us is that we solve problems, we don’t sell software. When libraries join us as a customer, they are gaining the expertise of our developers, trainers, data migration experts, and experienced account managers to support them throughout the journey.

As an ISO27001 accredited company, you can also rely on the quality and integrity of the support we’re providing.

Our Customers

“Our migration to Koha in 2019 was exceptionally smooth thanks to excellent project management used throughout by Fiona and her colleagues.  Since we went live with Koha, we have found that the continued support from Open Fifth is always first-class and nothing is too much trouble.”

David Harrington, Digital Lead at Middlesborough Libraries

“Koha is the most intuitive and easy to use LMS I have used and the support from Open Fifth is excellent. I cannot recommend them highly enough.”

Lesley French, Library Manager at the Manchester College

“Staff at Open Fifth have always been a wonderful help and have guided us through managing our Koha LMS with great efficiency. Our LMS is now a powerhouse that our library can’t do without – from its excellent user interface, to its comprehensive reporting options, it serves all our needs wonderfully.”

Toni Velikova, Assistant Librarian at The Scottish Poetry Library

“Over the last 7 years Open Fifth have consistently provided the South London Koha Consortium with cost-efficient solutions and approachable customer focused support.”

Doug Knock, Library & Knowledge Services Manager, King’s College Hospital NHS Foundation Trust

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