Open Fifth Customer Day 2025
Last updated on: 23rd October 2025| 24th September 2025 | Lauren Purton
Open Fifth Customer Day 2025
Friends House, 173-177 Euston Road, London, NW1 2BJ
Wednesday 5 November 2025
10:15 – 16:30 (Arrivals and coffee from 09:45)
Registration for this event closed on 21 October.
We are thrilled to share that Jane Secker will be delivering the keynote talk at this year’s event. Jane’s career has spanned librarianship, digital literacy, copyright and she is a big advocate for openness. Please find Jane’s full bio along with additional event information and how you can get involved below.
Any questions? Reach out to Lauren Purton ([email protected])
About Open Fifth Customer Days
Customer Days are annual events held by Open Fifth where we invite all customers to join us for a day of networking, sharing practices, workshops and talks.
Talks and sessions are led by the Open Fifth team as well as customers who share about what their library is doing with Koha LMS, Aspen Discovery, and Metabase.
These events receive fantastic feedback from customers, who have shared their appreciation for being able to share ideas with other library sectors, how interesting and comprehensive the sessions are, and the enthusiasm of the team.
Lunch is provided with refreshments throughout the day.
Event locations
We vary the location each year, with last year’s event being held in Liverpool. Unfortunately it’s not possible for us to cover the whole of the UK each year with the events that we host (as much as we would love to!). However we are looking at how we can better reach our customers from further afield to share the opportunity of exchanging knowledge, practices and networking. We are developing a plan for this and will share more in 2026.
Jane Secker’s professional bio
Jane Secker is Associate Professor in Educational Development at City St George’s, University of London where she is joint Programme Director of the Masters in Academic Practice. She leads the modules related to digital education and digital literacies in the programme. She was Copyright and Digital Literacy Advisor at London School of Economics and Political Science for over 15 years where she advised staff about copyright issues and the online environment. She is a Trustee for the Media and Information Literacy Alliance and was Chair of the CILIP Information Literacy Group until 2024 and now serves as Deputy Chair. She is a member of the Universities UK Copyright Negotiation and Advisory Committee which negotiates with the Copyright Licensing Agency on the higher education licence. She is also a member of the Copyright Advisory Panel which is a governance group of the UK’s Intellectual Property Office.
Jane is the author of five books, including Copyright and E-learning: a guide for practitioners written with Chris Morrison and published by Facet in 2016. Jane is a Senior Fellow of the Higher Education Academy and a Fellow of the Royal Society of Arts. She has a PhD from the Aberystwyth University, an honorary doctorate from the Open University and has worked on numerous research projects funded by the British Library, JISC and the University of London.
In collaboration with Chris Morrison, Jane runs the website copyrightliteracy.org, and is co-chair of the ALT Copyright and Online Learning Special Interest Group. They run free monthly webinars on copyright and online learning for the community and the podcast Copyright Waffle and host the International Copyright-literacy Event with Playful Opportunities for Practitioners and Scholars (Icepops).
Visit Jane Secker’s website for more information and digital age insights.
| Time start | Time finish | Activity | Speaker/host |
| 9:45 | 10:15 | Arrivals
Coffee and refreshments |
n.a. |
| 10:15 | 10:25 | Welcome, housekeeping | Fiona Borthwick: Open Fifth |
| 10:25 | 10:45 | Round Up of the Year | Andrew Auld: Open Fifth |
| 10:45 | 11:05 | Year of the Bots | Jonathan Field: Open Fifth |
| 11:05 | 11:15 | Short break | n.a. |
| 11:15 | 11:30 | 5 Tips for new (and continuing) superlibrarians | Aude Charillon: Open Fifth |
| 11:30 | 12:30 | Open Practices, Copyright and the Rise of GenerativeAI: exploring the challenges and opportunities for libraries | Jane Secker: Keynote talk |
| 12:30 | 13:30 | Networking Lunch | n.a. |
| 13:30 | 14:15 | Knowledge Café | Sam Goldsmith: Open Fifth |
| 14:15 | 14:35 | Auditing Your Library Service: the Results | Katy Maydon: Regent’s University |
| 14:35 | 14:55 | An overview of the BDS plugin | Bernard Scaife: Open Fifth |
| 14:55 | 15:10 | Break/Refreshments | n.a. |
| 15:10 | 15:30 | Unlocking archives: AtoM overview | Helen Symington: Open Fifth |
| 15:30 | 15:45 | Custom Koha configurations at UAL | Ray Delahunty: University of the Arts London (UAL) |
| 15:45 | 16:10 | Top developments of 2025 | Martin Renvoize: Open Fifth |
| 16:10 | 16:30 | What’s ahead for 2026
Closing comment |
Fiona Borthwick and Andrew Auld: Open Fifth |